Icône officielle du Groupe Haute-Zone, entrepreneur général à Gatineau et Ottawa spécialisé en lavage de vitres commercial et résidentiel.
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Terms and Conditions

Last updated: December 11, 2025

These Terms and Conditions govern your use of our website, including access to our content, contact forms, and services.
By using our website, you agree to be bound by these Terms.
If you do not agree, please discontinue your use of the site.

1. Use of the Website

You agree to use this website only for lawful purposes and in compliance with all applicable laws.

You may not:

  • attempt to gain unauthorized access to the site or its servers;

  • interfere with the website’s functionality;

  • use the site to transmit harmful, fraudulent, or offensive content;

  • copy, reproduce, or reuse our content without written permission.

2. Information and Content

We strive to provide accurate, current, and reliable information. However:

  • the content on this website is for informational purposes only;

  • we do not guarantee the accuracy, completeness, or timeliness of all information;

  • we are not responsible for errors, omissions, or interpretations.

We may update or modify the content at any time without notice.

3. Quote Requests and Forms

When you complete a form on our website:

  • you confirm that the information you provide is accurate and complete;

  • you consent to being contacted by our team by email or phone;

  • we may request additional information to process your request.

Submitting a form does not create a contractual agreement.
A formal quote, accepted and confirmed, is required before any service begins.

4. Services and Availability

Service descriptions on our website are provided for general information only.
Actual service delivery may depend on:

  • building conditions,

  • weather and seasonal factors,

  • team availability,

  • regulatory requirements,

  • a preliminary assessment.

We reserve the right to decline a project if it cannot be carried out safely or appropriately.

5. Intellectual Property

All website content — including:

  • text,

  • images,

  • logos,

  • videos,

  • layouts and design —

is the exclusive property of Groupe Haute-Zone (or used under license).

Any reproduction, modification, or distribution without written authorization is strictly prohibited.

6. External Links

Our website may include links to third-party websites.

We are not responsible for:

  • the content of these sites,

  • their privacy practices,

  • their policies or business practices.

You access external links at your own risk.

7. Limitation of Liability

To the fullest extent permitted by law, Groupe Haute-Zone is not liable for:

  • direct or indirect damages,

  • loss of data or profits,

  • service interruptions,

  • technical errors,

  • viruses or security breaches,

  • or any use or inability to use the site.

You assume full responsibility for your use of the website.

8. Security

Although we take reasonable measures to protect our website:

  • no online system is entirely secure;

  • we do not guarantee that the site will be free from interruptions, errors, or cyberattacks.

You are responsible for protecting your own computer equipment.

9. Privacy

Your use of this website is also governed by our Privacy Policy, available here:
➡️ https://hautezone.ca/en/privacy-policy/

This policy explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms and Conditions at any time.
Changes take effect immediately upon publication on this page.

By continuing to use the website after updates, you accept the revised Terms.

11. Governing Law

These Terms and Conditions are governed by the applicable laws of Quebec and Canada.

Any dispute must be brought before a competent court in the province of Quebec.

12. Contact

If you have any questions about these Terms and Conditions, you can contact us:

📧 hautezone@yahoo.com
📞 (819) 685-0637
📍 9 Rue Madaire, Gatineau, QC J9H 1P6