Privacy Policy
Last updated: December 11, 2025
This Privacy Policy explains how we collect, use, protect and share your personal information when you visit our website, use our services, or communicate with us.
By accessing our website or using our services, you consent to the practices described in this Policy.
1. Information We Collect
We may collect the following types of personal information:
1.1. Information You Provide to Us
When you fill out a contact form, request a quote, or communicate with us, we may collect:
First and last name
Email address
Phone number
Project or building address
Any additional information you provide voluntarily in your message
1.2. Information Collected Automatically
When you visit our website, certain technical data may be collected automatically:
IP address
Device type and browser
Pages visited
Time spent on the website
Cookies and similar tracking tools (e.g., Google Analytics)
This information is used to improve website performance and enhance the user experience.
2. How We Use Your Information
We use your personal information for the following purposes:
Responding to your inquiries and quote requests
Providing, managing and improving our services
Communicating with you regarding follow-ups or service confirmations
Analyzing website performance and optimizing user experience
Complying with legal obligations
We never sell your personal information.
3. Sharing Your Information
We may share your information only in the following situations:
3.1. Service Providers
We may work with third-party providers to help operate our website, manage emails/forms, or analyze statistics (example: Google Analytics, website hosting services).
These providers may access your information solely to perform their services and are required to maintain confidentiality.
3.2. Legal Requirements
We may disclose your information if required by law or necessary to protect our rights and operations.
We do not share your data for advertising, marketing resale, or unrelated purposes.
4. Data Retention
We retain your personal information only as long as necessary to:
respond to your inquiries,
provide our services,
comply with applicable legal requirements.
Information is deleted or anonymized once it is no longer required.
5. Protection of Your Information
We implement appropriate security measures to protect your data from:
unauthorized access
disclosure
alteration
loss or destruction
However, no method of data transmission over the internet is 100% secure.
By using our site, you acknowledge these inherent risks.
6. Your Rights (Including Québec Law 25 Requirements)
You have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Withdraw consent where applicable
Request deletion of your data (subject to legal exceptions)
Be informed of any privacy incident involving your personal information
To exercise your rights, contact us at:
📧 hautezone@yahoo.com
📞 (819) 685-0637
A designated privacy officer will respond to your request within a reasonable timeframe.
7. Cookies and Tracking Technologies
Our website may use cookies to:
enhance user experience
analyze site performance
understand visitor behavior
You may disable cookies in your browser settings, although some website features may become limited.
8. External Links
Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to review their privacy policies before providing personal information.
9. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with the updated date.
By continuing to use our website after any update, you accept the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us:
📧 hautezone@yahoo.com
📞 (819) 685-0637
📍 9 Rue Madaire, Gatineau, QC J9H 1P6